These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", "you") and pi999 ("we", "us", "our", "the Company", "pi999"). These Terms apply to your access and use of the pi999 website located at https://pi999.net, including all subpages, the sportsbook, the casino lobby, live dealer tables, card game sections, promotional pages, and any related mobile-optimised interfaces (collectively, "the Platform").
By registering an account on pi999, depositing funds, placing a bet, accessing any game, or otherwise using any part of the Platform, you confirm that you have read these Terms in full, that you understand their content, and that you unconditionally agree to be bound by them. If you do not agree with any part of these Terms, you must immediately discontinue your use of pi999.
Important: These Terms are written in English for clarity. In the event of any dispute regarding interpretation, the English-language version of these Terms shall take precedence over any translated or summarised version.
pi999 reserves the right to update or amend these Terms at any time. Updated Terms will be published on this page with a revised effective date. Continued use of the Platform following any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
Age Restriction — 21 and Above Only: pi999 services are strictly available to individuals who are 21 years of age or older. It is a serious criminal offence in most jurisdictions to allow minors to participate in gambling activities. pi999 enforces this restriction rigorously and will terminate any account found to be operated by a person under the age of 21.
To be eligible to register and use a pi999 account, you must satisfy all of the following conditions at all times:
pi999 reserves the right to request identity verification documents at any time to confirm your age and eligibility. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of funds pending resolution.
Each individual is permitted to hold one (1) pi999 account only. Attempting to open, operate, or benefit from multiple accounts — whether under your own name or under fictitious or borrowed identities — is strictly prohibited and will result in immediate account closure and forfeiture of all associated balances and pending withdrawals.
During registration on pi999, you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, and a valid contact email address. Providing false, misleading, or incomplete information constitutes a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your pi999 login credentials, including your username and password. pi999 will not be liable for any loss, damage, or unauthorised activity arising from your failure to protect your account credentials. You must notify pi999 support immediately at [email protected] if you suspect any unauthorised access to your account.
pi999 operates under an internationally recognised gaming licence framework and is required to conduct identity verification (KYC) procedures. You may be required to submit copies of a government-issued identity document (CNIC, passport, or driving licence), proof of address, and proof of payment method. pi999 may suspend withdrawals until KYC verification is satisfactorily completed.
Player Protection: KYC procedures exist to protect you from identity theft and to ensure your winnings are paid to the correct person. pi999 treats all submitted documents with strict confidentiality in accordance with our Privacy Policy.
pi999 accepts deposits exclusively in Pakistani Rupees (PKR). Supported deposit methods include JazzCash, EasyPaisa, HBL online banking, UBL internet banking, Meezan Bank transfers, and standard debit/credit cards. pi999 does not charge deposit fees; however, your payment provider may apply its own transaction charges for which pi999 bears no responsibility.
Minimum deposit amounts are displayed at the point of transaction within your pi999 account dashboard. pi999 reserves the right to alter minimum and maximum deposit thresholds at any time with reasonable notice posted on the Platform. Deposits are typically credited to your pi999 balance instantly or within a few minutes, subject to the processing times of your chosen payment method.
Withdrawal requests are processed to the same payment method used for the most recent deposit wherever technically possible, in compliance with anti-money laundering obligations. pi999 does not charge withdrawal fees. Standard withdrawal processing times are as follows:
pi999 reserves the right to conduct additional security or KYC checks before approving any withdrawal. Withdrawals may be delayed where verification is pending. Minimum withdrawal amounts apply and are published on the Platform. pi999 will not process withdrawals to third-party accounts, wallets, or bank accounts not registered in your name.
Anti-Money Laundering Notice: pi999 is obligated under its licensing framework to report suspicious financial activity. Deposits must originate from funds that are legally yours. Attempting to use pi999 for money laundering or any financial crime will result in immediate account closure and referral to relevant authorities.
pi999 offers various bonuses and promotional incentives to eligible players from time to time, including welcome bonuses, reload bonuses, free bet credits, and cashback offers. All bonuses are subject to the specific terms published alongside each promotion, in addition to these general Terms. In the event of any conflict between promotion-specific terms and these Terms, the promotion-specific terms shall prevail for the relevant bonus only.
Unless stated otherwise in the promotion terms, all bonus funds awarded by pi999 are subject to a wagering requirement before they or any winnings derived from them may be withdrawn. The applicable wagering multiplier will be clearly stated in the promotion description. For example, a bonus with a 30x wagering requirement means the total bonus amount must be wagered thirty times before withdrawal eligibility is granted.
pi999 strictly prohibits the following bonus-related activities, any of which may result in forfeiture of bonus funds, cancellation of pending withdrawals, and permanent account closure:
Bonus Transparency: pi999 is committed to publishing clear, fair bonus terms. If you have any questions about a specific promotion before claiming it, contact our support team at [email protected] before opting in.
All bets placed on pi999 — including cricket sportsbook markets, casino game wagers, live dealer bets, slot spins, and card game rounds — are subject to acceptance by pi999. A bet is only confirmed once you receive an explicit confirmation notification within the Platform. pi999 reserves the right to refuse, limit, or void any bet at its sole discretion, including where a system or pricing error has occurred.
In the event of a technical malfunction, software error, or manifest pricing error on pi999, the Company reserves the right to void any affected bets and return stakes to the relevant player accounts. pi999 is not liable for losses arising from system outages, connectivity issues, or third-party platform failures outside our reasonable control.
For cricket and other sports markets, pi999 follows internationally recognised sporting event result verification. In-play markets may be suspended or voided if an event is abandoned, postponed, or subject to a result that cannot be officially verified within a reasonable timeframe as specified in the relevant sport's rules section on the Platform.
Maximum payout limits per bet, per day, and per event type apply across all pi999 products and are published in the relevant game or sportsbook section. pi999 reserves the right to split or defer payment of unusually large winnings across multiple payment cycles, with the full amount ultimately being paid to the verified account holder.
The following conduct is strictly prohibited on pi999 and may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to law enforcement authorities where applicable:
pi999 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference and available at /privacy-policy. By registering on pi999, you consent to the collection and use of your personal data as described in the Privacy Policy.
pi999 uses industry-standard 256-bit SSL encryption to protect data transmitted between your device and our servers. Your personal information is never sold to third parties for marketing purposes. Data may be shared with licensed payment processors, KYC verification partners, and regulatory bodies where required by law or our licensing obligations.
You have the right to request access to, correction of, or deletion of your personal data held by pi999, subject to our legal retention obligations. Such requests should be submitted to [email protected] with appropriate identity verification.
Play Responsibly: Gaming should be a form of entertainment, not a means of generating income or resolving financial difficulties. If you feel that your gaming habits are becoming problematic, please use the self-exclusion and limit-setting tools available in your pi999 account, or contact our support team immediately.
pi999 is committed to responsible gaming and provides the following player protection tools directly within the account dashboard:
pi999 enforces the minimum age requirement of 21 years rigorously. Any account found to be operated by a person under 21 will be closed immediately and all funds returned to the source of deposit. Full details of our responsible gaming approach are available at /responsible-gaming.
To the maximum extent permitted by applicable law, pi999, its directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Platform, including but not limited to:
In no event shall pi999's aggregate liability to any individual player exceed the total net deposits made by that player to their pi999 account in the 12-month period immediately preceding the event giving rise to the claim.
Nothing in these Terms shall exclude or limit pi999's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
You may request closure of your pi999 account at any time by contacting [email protected]. Where a closure is requested for responsible gaming reasons, pi999 will process the closure within 24 hours and will not send any further promotional communications. Any remaining verified balance will be refunded to your registered payment method after standard KYC and anti-money laundering checks are completed.
pi999 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, where there are reasonable grounds to believe that:
Upon closure for cause, pi999 may withhold any bonus funds and associated winnings. Verified genuine deposits not subject to active bonus wagering requirements will be returned to the registered payment method following investigation.
pi999 reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, pi999 will endeavour to notify registered players via the email address on file or via a prominent notice on the Platform. Continued use of pi999 following the publication of amended Terms constitutes acceptance of those amendments.
These Terms, together with the Privacy Policy available at /privacy-policy and the Responsible Gaming policy available at /responsible-gaming, constitute the entire agreement between you and pi999 with respect to your use of the Platform and supersede all prior agreements, representations, or understandings of any kind.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible, without affecting the validity and enforceability of the remaining provisions.
For any queries relating to these Terms & Conditions, please contact the pi999 support team. Our team is available 24 hours a day, 7 days a week, and will respond to legal and compliance enquiries within 2 business days. You can reach us by email at [email protected] — please do not attempt to send legal correspondence via live chat.